Examing Corporate Social Media Use




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January 31, 2012
Shifts in 2011 Inc. 500 Social Media Usage
By Bill Ives
I have been writing about the work of Nora Ganim Barnes and her colleagues at the Center for Marketing Research at the University of Massachusetts Dartmouth for some time. See my last post on them: Is Social Media Reaching a Plateau in America's Largest Companies? They recently released a new study on the usage of social media in fast-growing corporations. This new study continues the Center's work on Inc. 500 social media usage for the fifth consecutive year, providing a useful longitudinal study of corporate social media use.

In the first study of 2007, the smaller INC 500 companies outpaced the Fortune 500 in blog use (19% vs. 8%) and this trend continued as both group increased their blogging over the years. Now for the first blogging has declined in the Inc. 500 as other social media tools have emerged. In 2010 50% of the Inc. 500 had a corporate blog, up from 45% in 2009 and 39% in 2008. Now in 2011, the use of blogging dropped to 37%. In contrast, they found, in a related study that blogs continued at the same 23% level in Fortune 500 companies.

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